Battalion 1944, a old school competitive FPS developed by Bulkhead Interactive (The Turning Test) hit a snag upon it’s early access release Feb 1, 2018. Unfortunately and fortunately for Bulkhead, the amount of players logging into the game on release day exceeded their expectations. This large influx of players quickly surpassed what the servers could handle leaving over have player base unable to land into a match. In a video apology quickly released by studio lead Joe Brammer, he expressed his gratitude to all the fans and accepted sole responsibility for issues.
“Part of my role as a studio lead is making predictions on how many players we’re going to get on the first day. I took the numbers from the closed beta when we gave out over 100,000 keys for free and we had around 5,000 concurrent players. I used that and thought well it was free, based on other titles that were released, like Day of Infamy, Days of War and games like this, I made my guesses.”
“We have to pay for these servers that we set up, and I didn’t want to put us in a situation where we spend way too much money and we were in trouble,” said Brammer. “I made those predictions and I let my fear of us failing get in the way of my confidence in this game being really good.”
“It is Early Access, I don’t want to get into using that as an excuse. I find this unacceptable and that’s why I’m making this apology. I’m just personally embarrassed that I doubted myself and my team on how many units we would sell and how many concurrent players we would have.”
Bulkhead explained that they had anticipated around 5,000 concurrent players but received four times that amount upon release. The high server load caused the service provider to automatically freeze incoming traffic through their servers.
“This is a protocol built in to protect us in the event of a DDOS attack, however, in this instance where Battalion is extremely popular the service is working against us.”
Today Brammer released a statement informing players of fixes going out in an update Sunday morning at 8:00 (GMT).
The update will work to fix issues with:
Server back-fill – where players are getting into uneven matches of 4v3, 4v2 or even 5v0. Players will now be able to join games in progress.
Region Restrictions – Battalion 1944 had restricted access to some of its servers in certain countries or regions, such as China, Crimea, Cuba, Iran, North Korea, Sudan, Syria, and many countries in the Arab Nation. This is due to Google (Bulkhead’s server provider), having some of its services blocked by certain countries. This meant some players from these countries couldn’t even use our main menus without using a VPN. Bulkhead stated that they hope this patch will provide a work around allowing these players to connect without the need of a VPN. However if they can’t provide a solution they’ll move to have the game removed from sale in the regions affected.
Server Browser Player Numbers – The server browser will now accurately reflect the amount of players ingame allowing you to see which servers are full.
Temporary Server Browser Improvements – The development team is working on multiple server browser filters this week ready for the 8th February Week 1 client update. In the meantime as a temporary measure they will order servers by player count. This should enable casual players to search for servers in order of player counts to quickly find empty/active community servers if matchmaking unexpectedly goes down for whatever reason.
Extra Matchmaking Third Party Stability and Security – Second layer of matchmaking security. The third party data cap limit that prevented players from finding matches has been lifted. This means after the client & server update you will see better security across all matchmaking servers and a more reliable matchmaking experience.
Coming in a future patch will be a fix for xp not showing up. Bulkhead assures everyone that all xp points are stored on their server and simply aren’t updating on the users interface.
Check back for more updates on this and other titles.